Facilitator
Helps you find your own answers.
Listens, asks, reflects and helps organize your thinking. The value of the conversation is deliberately centered on you.
Pasos de BienestarRelationship-centered human development.
A practice and community where people intentionally use relationships, experience, knowledge and shared time to help one another grow. Today the way in is a one-to-one conversation of about 50 minutes, each person walking their own route, connected by a video call.
What is Pasos de Bienestar?
Pasos de Bienestar is a human-development practice and community where people intentionally use relationships, experience, knowledge and shared time to help one another grow. In practice, one person brings a topic — a decision, a doubt, a situation, a question — and the other listens, asks and helps organize the thinking. What holds the conversation together is the closeness and the intention you bring to it.
- A one-to-one relationship, not an impersonal service.
- Closeness: talking with someone, not presenting to someone.
- Intentionality: you come in with a purpose and leave with something.
- Current format: about 50 minutes, walking, on a video call, never recorded.
Closeness is part of the method
Closeness is not simply an outcome of Pasos. It is part of how Pasos works.
Pasos creates deliberate space to be close to another person, listen to them, share experience and grow together.
Closeness does not necessarily mean being in the same place. It means being genuinely present for another person.
Why walking?
Walking isn't the definition of Pasos de Bienestar: it's the original format and the one we use today, because it changes the tone of a conversation. The body moves, the gaze relaxes and ideas come out with less formality. This isn't about exercise: it's that talking is easier when you aren't sitting in front of a screen waiting for your turn.
Pasos began with walking. But it was never only about the walk. It was about making space for another person.
The format can change. The intention remains.
Movement
The pace of walking makes it easier to think out loud without rushing.
Outdoors
The environment is part of the conversation, not a backdrop.
Closeness
Without unnecessary formality, the conversation gets honest sooner.
What kind of help do you need?
You bring the topic and choose the style of support. Facilitator, coach and mentor are not job titles or three different people, and they are not levels. They are different ways of shaping the same conversation. The same person can accompany you in any of these three, and you can switch styles during the relationship or even within a single walk.
Coach
Challenges your thinking, broadens your options and helps you move forward.
May question assumptions, play devil's advocate, point out alternatives you may have overlooked and push constructively when it helps.
Mentor
Brings both people's experience into a deeper conversation about perspective and direction.
The most reciprocal of the three roles. The mentor contributes experience and judgment, and also learns from your experience and circumstances.
What does a conversation feel like?
It starts informally: how you are, what you'd like to talk about, what would be useful to take away. From there, you set the direction. The person accompanying you listens more than they speak and asks questions that help. If something important comes up and you'd rather not explore it, that decision is respected.
A valuable conversation can leave you with
- Greater clarity
- A decision
- A new conclusion
- A different perspective
- An option you hadn't considered
- A combination of alternatives
- The realization that the help you asked for isn't the help you need
- Something important to keep thinking about
- The chance to say something that needed saying
- A concrete action or a next step
What can transform over time
A single conversation can leave you with clarity, perspective or a next step. Over time, the practice and the relationships can build something more. These are not guaranteed results of one 50-minute session.
Transformation, when it happens, rarely comes from a single conversation. It can begin with a doubt, move through discovering new questions, gain clarity to decide, change the way you lead and grow. Over time, trust can help open the mind, integrate what you've learned, carry it to others and turn a conversation into something that remains.
Sustainable personal development
Growth that can be sustained over time.
Leadership by example
Helping others develop through how we listen, share, act and accompany them.
Lasting human relationships
Building relationships that continue to create trust, learning and growth.
Walk with awareness
Personal safety always takes priority over walking. If walking isn't sensible today, the conversation continues another way: standing still, in a controlled space, indoors, or without walking at all.
Real stories, Honorary Members
Honorary Members are people Marco Matouk recognizes for having contributed to the origin and/or the maturing of Pasos de Bienestar, mainly through earlier relationships as direct reports, matrix reports or formal mentees. Recognition is one thing; appearing publicly is another, and it is always optional.
Carlos E. Rodríguez
I doubted
“I didn't think it would work.”
Honorary Member of Pasos de Bienestar
Direct report
San Salvador, El Salvador
The first time I heard about the idea it didn't grab me right away. I thought: ‘talking outdoors, walking, **can that really work?**’. But **I quickly discovered that it does**. At first, the conversation was about work. Then it evolved toward **career, how to project the future and, finally, toward life itself**. For me, much of the value was in **stepping outside the office walls**, moving and being outdoors or in open spaces. That gave me the chance to **think with more calm and freedom**. I did several of these sessions and **I would do them many more times**. **I made important decisions** and faced questions that were not answered immediately. Over time, I even began to **use walks on my own as a way to think and decide**.
Ernesto Noriega
I understood
“I understood why it works.”
Honorary Member of Pasos de Bienestar
Business partner / Stakeholder
Guatemala City, Guatemala
I discovered Pasos de Bienestar in **one of the most uncertain moments I have ever lived through**: the pandemic. Amid so much change, Marco created something that seemed simple at the time, a space for conversation, and that over time became **one of the most valuable practices in my professional and personal development**. What I appreciate most about this space is that **it was never a simple performance review**. With Marco I could speak honestly about my results, but also about my doubts, my decisions and where I wanted to grow. Each conversation helped me see my opportunities for improvement more clearly, not through criticism, but through a genuine question: **what do I need to work on to be better, as a professional and as a person?** Over time I understood that this was precisely the strength of Pasos de Bienestar: **it does not separate performance from the human being who produces it**. You can talk about goals, results and work challenges and, at the same time, open space for **personal growth, self-awareness and well-being**. That combination is hard to find, and it is what truly generates **sustainable change**. Today, knowing that Marco is opening this program to more people, I recommend it without reservation. Pasos de Bienestar is not just a tool for conversations about performance: it is **a space to grow with purpose**, accompanied by someone who **knows how to listen and ask the right questions**. To anyone looking for that kind of support, I can say with complete confidence that it is worth taking the step.
Antonella Ricci
I discovered
“It helped me discover questions I didn't yet know I had.”
Honorary Member of Pasos de Bienestar
Direct report
Guatemala City, Guatemala
When I think of Pasos de Bienestar, the first thing I remember is that **I never let a session go by**. Despite the kilometres between us, **the distance disappeared**. We could arrive with a work topic, a concern to resolve, a decision, or simply a desire to talk. And it **always left me with something**: a different perspective, a question, advice, clarity, or simply the feeling of **having been genuinely heard**. It was on those walks that I **discovered an interest in something completely different** from what I had been doing until then. Something I did not know attracted me, much less that could become **a new professional path**. Today it is what I do, I deeply enjoy it, and when I look back, I know that **part of that path began while we were talking and walking** kilometres apart. Pasos de Bienestar **not only helped me find answers**. It also helped me **discover questions I didn't yet know I had**. It allowed me to build **a bond that transcended work**. Marco stopped being just the boss to become a **mentor and guide** and one of those people who leave a mark on your life. And although today we no longer work together, if he asked me whether I want another Paso de Bienestar, my answer would still be: **of course! When can you?**
From being accompanied to accompanying others
Some people who experience the value of being accompanied may eventually choose to accompany others, allowing Pasos to grow from one relationship into many. It isn't expected of everyone — it's an open possibility.
Meet Marco
Marco Matouk is the founder and the first person accompanying these conversations as facilitator, coach or mentor, depending on what each participant needs.
Founder
Marco Matouk
Facilitator · Coach · Mentor
Founder of Pasos de Bienestar and the first person accompanying these walking conversations as facilitator, coach or mentor.
- Languages
- Español · English
- Areas of experience
- Leadership and people development · Transformation and moments of change · Decisions and professional transitions · Strategy, priorities and execution · Developing teams and new leaders · Mentorship, perspective and difficult conversations
Choose how to participate
One conversation, a continuation, an ongoing relationship, or a complimentary session if you qualify. You can also express interest in accompanying others later on.
Experience One Conversation
A single Pasos de Bienestar conversation of about 50 minutes, walking and on a video call.
Details coming soon
Continue the Conversation
A set of conversations to follow through on something that needs more than one walk.
Details coming soon
Ongoing Relationship
Recurring conversations over a longer period, with continuity and minimal, deliberate memory.
Details coming soon
Honorary Members
The people who were part of the origin of Pasos de Bienestar receive one complimentary conversation each quarter.
Details coming soon